Terugbetalingsbeleid

RETURNS

Not satisfied with your order? You can then return your return within 14 days of receiving your order (at your own expense). When we receive your return shipment, the entire purchase amount will be refunded to your bank account within 7 working days.

I WANT TO RETURN:

1) Send an email with your return request to (mail). Please include your order number in the email.
2) If your return has been approved, you will receive our return address by email.
3) As soon as we have received your return, you will be notified and the purchase amount will be refunded within 7 working days.

RETURN CONDITIONS

If we receive an item that does not meet the return conditions below, we unfortunately cannot accept it for return.

  • The costs of return shipping are for the customer.
  • The order must be returned in the original packaging.
  • The item must be complete and in its original condition.
  • The item must not have been worn, washed or damaged.
  • Be careful with make-up: an item with make-up stains will not be returned.
  • Orders that fall outside the 14-day return period will not be returned.


    EXCHANGE

    Would you prefer a different size? You can then return your order to the above address within 14 days of receipt. Once we have received your return, the item (if in stock) will be exchanged within 10 working days. If the item is not in stock within 10 working days, we are unfortunately forced to credit the amount. You will of course be kept informed of this.